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21 Malpas Road, Newport, Gwent, NP20 5PB United Kingdom Tel: 01633 855825 email: info@budgetvets.co.uk

Practice News

Veterinary surgery wins appeal against council

Posted: Monday 9th November, 2009

A local veterinary surgery is celebrating after winning its appeal against the council to extend its opening hours.

Budget Vets on Malpas Road applied earlier this year to extend its closing time from 6pm to 7pm on weekdays and 5pm to 6pm on Saturday so it could treat any sick animals remaining on the premises efficiently. However the application was rejected on April 10 on the grounds that later opening times would cause unacceptable levels of noise and disturbance, despite the road being home to a late night takeaway, social club and garage.

On winning the appeal, clinic director Peter Heathcote said: “When we originally requested to extend our opening hours by 60 minutes to meet customer demand we were turned down by the council which was a massive blow for surgery as we were ultimately trying to help sick animals.”

The Malpas road surgery was also served with an enforcement notice in July which led to the surgery having to rearrange consultations, operations and surgical procedures to avoid facing prosecution.

Continued Mr Heathcote: “When we were issued with the enforcement notice we had to remove over 100 consultations to avoid having customers in the surgery after 6pm. However under the new regulations the surgery will now be able to reinstate appointments until 5:50pm on weekdays and 4:50pm on Saturdays, using the additional 60 minutes to cover any remaining patients left on the premises.

“We cannot thank people enough for the support we have received since we launched our appeal. Over 500 people signed petitions and leaflets in support of Budget Vets and we are truly grateful to not only customers but the general public who have also taken time out of their busy lives to help us fight the appeal. Hopefully now we can put the issue behind us and concentrate on treating sick animals across south Wales!”

Established in 2005, Budget Vets provides affordable veterinary health care across south Wales with surgeries in Abertillery, Porth and Newport.

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How to find us

21 Malpas Road, Newport, Gwent, NP20 5PB United Kingdom

Latest News

Environment Agency

Following our recent Waste control inspection by the Environment Agency, we are pleased to announce we have had our letter of confirmation that we have passed without any concerns....

Testimonials

""I am just writing to say thank you and pass on my thoughts on your staff at the surgery. Everyone from the receptionist to the vetting staff were top class and a great help to myself and Elvis. Pass on my thanks to your 1st class staff." ..."

Chris Baldwin